Privacy Policy

Tenet Boxing is operated by Surface Tension (“we”, “us”, “our”). This Privacy Policy describes how we handle information when you use our website, mobile application, waitlist, and related services (together, the “Services”). It is written to meet common requirements in the United States, including California (CCPA/CPRA) and San Francisco residents, and to align with major app store privacy disclosure expectations.

Our approach

We collect only what we need to run the Services, communicate with you if you join the waitlist, keep the platform secure, and understand how it is used in the aggregate. We do not sell personal information. We do not use personal information for cross-context behavioural advertising. We do not build advertising profiles about you.

Where we measure traffic or product usage, we prefer aggregate or de-identified statistics that cannot reasonably be linked back to you. That lets us improve performance, fix errors, and grow the product without treating every visitor as a tracked individual.

Information we collect

Depending on how you use the Services, we may collect the following categories:

• Contact information — email address when you join the waitlist or contact us. Optional only where a form explicitly asks for it.
• Waitlist metadata — which surface you signed up from (for example the landing page or app), and the date you joined. We do not attach your name, phone number, or social profiles to a waitlist entry unless you provide them elsewhere.
• Device and usage information — general technical data such as browser or app type, approximate region, pages or screens viewed, session duration, and crash or performance signals. When collected for analytics, this is kept in aggregate form or otherwise not linked to your identity.
• Security and anti-abuse signals — short-lived network identifiers used only to throttle automated signup attempts and protect the Services. These are not stored in our waitlist database and are not used to profile you.
• Communications — the content of messages you send us and our replies, including unsubscribe or privacy requests.

We do not knowingly collect sensitive categories of personal information (such as precise geolocation, health records, or government identifiers) through the waitlist or public marketing surfaces.

How we use information

• Operate, maintain, and secure the website and app.
• Process waitlist signups and send launch or product updates you request.
• Respond to support, privacy, and legal requests.
• Measure reach and product quality using aggregate analytics — for example total visits, conversion to waitlist, and error rates — without retaining a persistent marketing dossier on each visitor.
• Improve search visibility using public page metadata (titles, descriptions, and structured data visible to search engines). That is not personal information about you.
• Comply with law and enforce our Terms of Service.

How we grow without over-collecting

Revenue and growth come from building a product people want — not from selling user data. We may use:

• Aggregate analytics — to see whether a page loads, whether the waitlist form works, and which features get attention. Aggregated counts are not personal information under California law when they cannot be linked to an individual.
• Waitlist and email — to tell interested users when we launch. That requires storing your email until you unsubscribe or ask us to delete it.
• Public marketing — social posts, press, and search-engine listings that describe the product. We do not need to retain browsing history for that.
• Product research — feedback you choose to give us, and anonymised usage patterns inside the app after launch.

We do not retain full browsing histories, do not buy third-party marketing lists, and do not combine waitlist data with unrelated datasets to infer private attributes.

Disclosures to service providers

We use trusted infrastructure and service providers to host the site, deliver email, store waitlist entries, and measure aggregate performance. They process information only on our instructions and for our purposes — not for their own independent marketing. We describe them by role, not by product name, in public-facing materials:

• Hosting and content delivery
• Database and authentication infrastructure
• Transactional email delivery
• Aggregate analytics and performance monitoring

In the preceding twelve months we have disclosed contact information and waitlist metadata to service providers for the business purposes above. We have not sold or shared personal information for cross-context behavioural advertising.

Third-party content and embeds

The Services may display video loops, images, model assets, or links to external sites. When you interact with third-party content (for example opening an external link), that third party's privacy policy applies. See our Legal & Licensing page for how we source and license media.

Cookies and similar technologies

We minimise cookies. Theme preference may be stored locally in your browser. Aggregate analytics may use privacy-oriented measurement that does not rely on cross-site tracking cookies. You can control cookies through your browser settings. Because we do not sell or share personal information for cross-context advertising, we do not operate a “Do Not Sell or Share My Personal Information” link for that purpose; if our practices change, we will update this policy and provide any link required by law.

Retention

• Waitlist email — until you unsubscribe, ask us to delete it, or we retire the waitlist after launch communications end.
• Unsubscribe records — a minimal record that you opted out, so we do not email you again by mistake.
• Aggregate analytics — kept only as long as needed for measurement and security, then rolled up or deleted.
• Security logs — short retention for abuse prevention, not linked to marketing profiles.

Your rights

Depending on where you live, you may have the right to know what personal information we hold about you, to correct it, to delete it, to receive a portable copy, and to withdraw consent where processing is consent-based. California residents also have rights under the CCPA/CPRA, including the right to non-discrimination for exercising privacy rights.

To make a request, email privacy@tenetboxing.com. We may need to verify that you control the email address in question. Authorised agents may submit requests where permitted by law.

Marketing emails include an unsubscribe mechanism. You can also email us to opt out of product announcements.

Children

The Services are not directed to children under 13 (or 16 where a higher age applies in your jurisdiction). We do not knowingly collect personal information from children. Contact us if you believe a child has provided information and we will delete it.

International users

We are based in the United States. If you access the Services from elsewhere, your information may be processed in the U.S. and other countries where our service providers operate. We use appropriate safeguards required for those transfers where applicable law demands them.

Security

We use administrative, technical, and organisational measures appropriate to the data we hold — including encryption in transit, access controls, and rate limiting on public forms. No method of transmission or storage is completely secure.

Changes

We may update this policy. The date at the top shows when it last changed. If a change materially affects how we use waitlist email addresses, we will notify you by email before the change takes effect where required.

Contact

Surface Tension
California, United States
privacy@tenetboxing.com
hello@tenetboxing.com